AlphaStone Privacy Policy

1. Introduction

AlphaStone Technologies SP ("AlphaStone", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphastone.ai (the "Site") and use our services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through the Services includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, country of residence, and financial information (like bank account details for deposits/withdrawals or investment amounts) that you voluntarily give to us when you register for an account, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site or otherwise contact us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.
• Financial Data: Financial information, such as data related to your payment method (e.g., bank account number, routing number, IBAN, SWIFT/BIC code) or investment transactions (deposits, withdrawals, balances, earnings) that we may collect when you create a payment account, make a deposit, or request a withdrawal. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors (e.g., Stripe, Square), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
• Data From Third Parties: Information from third parties, such as personal information or network friends, if you connect your account to the third party (e.g., Google for authentication) and grant the Site permission to access this information.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or Services to:

• Create and manage your account.
• Process your transactions (deposits and withdrawals) and manage your investments.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site and Services.
• Communicate with you regarding your account status, investment performance, and service updates.
• Improve the efficiency and operation of the Site and Services.
• Monitor and analyze usage and trends to improve your experience with the Site and Services.
• Notify you of updates to the Site and Services.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Site and Services.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe, Square), data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

5. Tracking Technologies

• Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
• Website Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us.

• Account Information: You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account or contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
• Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by noting your preferences at the time you register your account with the Site, logging into your account settings and updating your preferences, or contacting us using the contact information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: team [at] alphastone [dot] ai.